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This privacy notice pertains to galaxbiotech and its affiliated entities (“galaxbiotech“), collectively referred to as “we,” “us,” or “our” within this document.

At galaxbiotech, we are dedicated to upholding your privacy according to the Indian Privacy Principles. This policy outlines our approach to the collection and handling of personal information. We understand your concerns as a valued customer and your need for confidentiality and security regarding the data we may hold about you.

By using our services and/or accessing our website, you signify your acceptance of this policy and agree to the collection, usage, and disclosure of your personal information as described herein.

Definition of Personal Information

Personal information encompasses data or opinions that can identify an individual, either directly or reasonably.

Transparent Personal Information Management

We are committed to transparently managing the personal information we hold. Adhering to the Indian Privacy Principles and relevant codes, we’ve established processes to ensure compliance. Our updated privacy policy details how we handle personal information, including the types of data collected, collection reasons, access and correction procedures, complaints resolution, and our approach to disclosing information to overseas recipients.

Collection of Personal Information

We collect personal information through various means, including direct inputs on our website, information provided directly to us, or communicated via other channels. Additional information may be gathered during feedback submissions, disclosure of personal or business details, changes in content or email preferences, survey responses, promotional engagement, provision of financial or credit card information, or interaction with our customer support.

We solely collect personal information directly from individuals when reasonably required and through lawful and equitable means. We ensure that the purpose of information collection is clear, and your right to access such information is acknowledged. Non-provision of requested information may impact our ability to offer services.

Methods of Personal Information Collection

We acquire personal information through electronic or in-person interactions, website usage, and service delivery. We may also receive personal information from third parties, ensuring its protection as per this policy, unless otherwise specified by you.

Unsolicited Personal Information

Unsolicited personal information is retained solely when necessary for our services, following lawful and reasonable protocols.

Usage of Personal Information

The primary purpose of using collected personal information is to deliver our services. Secondary purposes may encompass the provision of information, updates, and additional services. We may also inform you about new products, services, or opportunities.

Direct Marketing

We may utilize personal information for direct marketing if obtained from you and if it’s reasonably anticipated. You have the option to opt out of marketing communications. Opt-out mechanisms are provided in each communication. Legal notifications, if required, will continue even if you opt out.

Disclosure of Personal Information

We may disclose personal information to employees, insurers, advisers, agents, suppliers, or subcontractors where reasonably necessary and in alignment with this document’s objectives. Disclosure may also occur to third parties to facilitate our services. Information exchange may involve professional advisers, external service providers, government agencies, financial institutions, insurers, or debt collectors. Disclosure to overseas entities or individuals is strictly for transaction facilitation or legal obligations, encompassing overseas intermediary banks, branches, and service providers. Disclosures may also be made as required or authorized by law.

Your provision of personal information indicates your consent to the terms of this Privacy Policy and the covered types of disclosure.

Security of Personal Information

We are dedicated to securing the information you provide. We’ve implemented appropriate physical, electronic, and managerial measures to protect against unauthorized access, misuse, loss, or disclosure. Password access is enforced for electronic databases, and information is destroyed or de-identified when no longer needed.

While we take precautions, we can’t ensure the absolute security of data transmission. We can’t guarantee that collected personal information won’t be disclosed inconsistently with this policy.

Access to Personal Information

You have the right to request access to your personal information in accordance with the law. We maintain reasonable efforts to ensure the accuracy, currency, and completeness of personal information.

If information is deemed inaccurate, outdated, incomplete, irrelevant, or misleading, we will promptly correct it.

Privacy Complaints

For privacy-related concerns, contact us at contact@galaxbiotech. We’ll investigate your complaint and work towards resolution.

Changes to Privacy Policy

Please be aware that we may modify this Privacy Policy in the future. Changes will be effective upon posting on our website.

Website & Cookies

When visiting galaxbiotech, certain information such as browser type and operating system may be collected for aggregated analysis to enhance services.

Cookies may be used on our website to identify you upon return and store usage details. While most browsers accept cookies, you can choose to reject them, potentially impacting website functionality. Cookies assist in analyzing website traffic for improved user experiences.

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